Withdrawl & Return
In the event that the goods you receive are not to your complete satisfaction, you have the right to return them with 30 days of receipt instead of the 14 days required by law without giving any reason, and provided that they are as good as new.
Unfortunately, it can occur that an article is damaged in transport or does not operate as it should due to a material defect or a fault in manufacture. We kindly request that in these rare cases you contact us as soon as possible. We will of course then do our utmost to find a solution to the problem that is to your complete satisfaction.
Please always contact us before you return any goods to us regardless of the reason in order to clarify the easiest and most convenient method of transport. Contact
As soon as your returned goods reach us, we will examine them carefully. Should your returned goods also require a refund of the purchase price, we will credit your bank account, Papal account or credit card within 14 days.
Learn more about our voluntary 6-year guarantee here